Your privacy is very important to us at Utopia.audio. We are committed to protecting your personal information and your right to privacy. Please read the following to learn and understand how we treat your personal information.
What Information Do We Collect?
Utopia.audio must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services.
Personal Information You Disclose
- Basic account information: To create a Utopia.audio account, you provide your name and email address.
- User Content: We collect User Content when you submit or upload it to Utopia.audio, such as when you create a room name.
- Your captions and translations: We do not retain your captions and translations in the ordinary course of providing our Services. Once delivered, they are deleted from our servers.
- Customer support communications: When you contact us, you may provide information related to your use of our Services.
Automatically Collected Information
We automatically collect certain information when you use our Services. This includes:
- Log and Usage Data: Service-related, diagnostic, usage and performance information including IP address, browser type, and activity information.
- Device Data: We may request access to your mobile device's contacts, microphone, camera, and other features.
- Cookies: We use cookies to operate and provide our Services, improve experiences, and customize our Services. We do not use cookies for profiling or advertising.
How We Use Your Information
We use your information for:
- Facilitating account creation and login
- Enabling user-to-user communications
- Managing user accounts
- Protecting our Services and preventing fraud
- Enforcing our terms and complying with legal requirements
- Responding to support inquiries
Will Your Information Be Shared?
We don't sell your personal information or use it to show you ads. We only share information with your consent, to comply with laws, to provide services, to protect rights, or to fulfill business obligations.
How We Keep Your Information Safe
- Audio and video data are encrypted using TLS and are HIPAA compliant
- All services facilitating traffic for chat, captions, video, audio, and meeting notes are encrypted
- Meeting notes and recordings cannot be accessed by third parties unless deliberately shared
Your Privacy Rights
You may review, change, or terminate your account at any time.
California Residents (CCPA)
If you are a California resident, you have specific rights:
- Right to know: What personal information we collect and how we use it
- Right to delete: Request deletion of your personal information
- Right to non-discrimination: We will not discriminate against you for exercising your privacy rights
European Union Residents (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):
- Right to access: You can request access to your personal data
- Right to rectification: You can request correction of inaccurate data
- Right to erasure: You can request deletion of your personal data
- Right to data portability: You can request transfer of your data
- Right to object: You can object to processing of your personal data
China Residents (PIPL)
If you are located in China, you have rights under the Personal Information Protection Law (PIPL):
- Right to know: You have the right to know how your personal information is processed
- Right to access: You can request access to your personal information
- Right to correction: You can request correction of inaccurate information
- Right to deletion: You can request deletion of your personal information
- Right to withdraw consent: You can withdraw your consent to data processing
Do We Collect Information From Minors?
We do not knowingly collect data from or market to children under 18 years of age. If we learn that personal information from users less than 18 has been collected, we will deactivate the account and delete such data.
Contact Us
If you have questions about this privacy policy, you may email us at:
team@utopia.audio
Last Updated: January 2026